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Email

Send your comments or questions to First Bankcard via email by selecting a topic below:

Call Us
  • Credit Card Customer Service:
    1-888-295-5540
  • Report Lost or Stolen Credit Card:
    1-800-444-6938
  • User ID/Password Help or Technical Assistance:
    1-888-467-2217
  • Hearing Impaired Customers with TDD Equipment:
    1-855-827-9660
  • Request Cardmember Agreement:
    1-888-295-5540
Mail

You can contact us by mailing correspondence to one of the following addresses:

For credit card payments:
Bankcard Payment Processing
PO Box 2557
Omaha, NE 68103-2557

For all other correspondence and payments:
First Bankcard
C/O First National Bank of Omaha
P.O. Box 2340
Omaha, NE 68103

Please see the Summary of Credit Terms for important information on rates, fees, costs, conditions and limitations.

You must pay your entire statement balance (including all promotional purchase and balance transfer balances) by the due date each month to avoid being charged interest on new purchases from the date those purchases are made, unless your new purchases are subject to a 0% interest rate.

1For additional information about Annual Percentage Rates (APRs), fees and other costs, see the Summary of Credit Terms.

2See the Rewards Terms and Conditions in the Summary of Credit Terms for details.

3Complete details, including restrictions, limitations and exclusions, will be available when you become a Cardmember.

4Certain terms and restrictions apply. See mastercard.com/zeroliability for further terms and conditions.

This card is issued by First Bankcard®, a division of First National Bank of Omaha pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. Please note, new cardmembers will generally see their FICO® Bankcard Score 8 (the version of FICO® Credit Score we use to manage your account) within 45 days of account opening.

©2017 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

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